Data Controller Munchenhof, with registered office at Langemark, Markt 43, 8920 Langemark, company number 0675.240.259, trading under the name Munchenhof as referred to below, attaches great importance to a secure, transparent, and confidential collection and processing of your personal data in compliance with the General Data Protection Regulation (hereinafter "GDPR"). Munchenhof wants to inform you through this Privacy Statement about the collection and processing of your personal data, relating to all services provided by Munchenhof and, in general, all activities carried out by Munchenhof. Munchenhof requests that you carefully read this privacy statement, as it contains essential information on how your personal data is processed and for what purposes. By providing your personal data to our company, you expressly declare to have taken note of this Privacy Statement and also expressly agree to the processing itself.

Processed Personal Data Munchenhof may process personal data about you, as you use the services of Munchenhof, and/or because you provide this information yourself by filling in a contact form or during the purchase of tickets on the website.

Munchenhof may process the following personal data:

  • Your first and last name
  • Your title
  • Your address details
  • Your phone number
  • Your email address
  • Your IP address

Munchenhof reminds you that you are responsible for all data you provide to us and that we rely on its accuracy. If your data is no longer up-to-date, we request you to inform us promptly.

Purpose of Data Processing Munchenhof processes your personal data to contact you by phone or email if requested, and/or to contact you in writing (by email and/or post) if you cannot be reached by phone. Additionally, Munchenhof may process your personal data in the context of executing a contract with you, usually consisting of technological and commercial services. Furthermore, Munchenhof may process your personal data for accounting, customer management, supplier/subcontractor management, personnel management and salary administration, public relations, and direct marketing activities such as sending promotional or commercial information and newsletters. The legal grounds are the performance of the contract, compliance with legal and/or regulatory obligations, and/or our legitimate interest.

Data Retention Period Munchenhof does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. Your data will not be kept longer than one year if no agreement is reached with you.

Sharing with Others Munchenhof only provides your personal data to third parties if necessary for the execution of a contract with you or to comply with a legal obligation. It is possible that one or more of the third parties are located outside the European Economic Area ("EEA"). However, personal data will only be transferred to third countries with an adequate level of protection. The employees, managers, and/or representatives of the service providers or institutions and the specialized service providers appointed by them must respect the confidential nature of your personal data and can only use this data for the purposes for which it was provided. If necessary, your personal data may be passed on to other third parties, for example, in the event of a complete or partial reorganization, transfer of our activities, or if we were declared bankrupt. It is also possible that personal data must be disclosed following a court order or to comply with a specific legal obligation. In that case, we will make reasonable efforts to inform you in advance of this communication to other third parties. However, you will acknowledge and understand that this may not always be technically or commercially feasible in certain circumstances or that there may be legal restrictions. We will not sell or make your personal data commercially available to direct marketing agencies or similar service providers unless with your prior consent. To process your personal data, we grant access to your personal data to our employees, collaborators, and appointees. We guarantee a similar level of protection by making contractual obligations enforceable against these employees, collaborators, and appointees, which are similar to this Privacy Statement.

Website Visit Mapping On the Munchenhof website, general visit data is tracked, including the IP address of your computer, the time of retrieval, and data sent by your browser. This data is used for analyses of visitor and click behavior on the website. Munchenhof uses this information to improve the operation of the website. This data is anonymized as much as possible and is not provided to third parties.

Google Analytics Munchenhof uses Google Analytics to track how users use the website and how effective any Adwords advertisements of Munchenhof are on Google search result pages. The information obtained, including the IP address of your computer, is transferred to and stored by Google on servers in the United States. Read Google's privacy policy for more information. You can also find Google's privacy policy here. Google uses this information to track how our website is used, to provide reports about the website to Munchenhof, and to offer its advertisers information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so or to the extent that these third parties process the information on behalf of Google. Munchenhof has no influence on this. Munchenhof has not given Google permission to use analytics information obtained through Munchenhof for other Google services.

View, Modify, or Delete Data In accordance with and subject to the conditions of Belgian privacy legislation and the provisions of the GDPR, we inform you that you have the following rights:

  • Right of access and insight: you have the right to know, free of charge, which data we have about you and for what purposes it is used.
  • Right to rectification: you have the right to obtain rectification (correction) of your incorrect personal data and to complete incomplete personal data.
  • Right to erasure or limitation: you have the right to request the erasure of your personal data or to limit its processing in the circumstances and under the conditions determined by the GDPR. We may refuse the erasure or limitation of any personal data necessary for us to perform a legal obligation, the performance of the contract, or our legitimate interest, as long as this data is necessary for the purposes for which it was collected.
  • Right to data portability: you have the right to obtain the personal data you provided to us in a structured, commonly used, and machine-readable format. You have the right to transfer this data to another data controller.
  • Right to object: you have the right to object to the processing of your personal data for serious and legitimate reasons. Please note, however, that you cannot object to the processing of personal data necessary for us to perform a legal obligation, the performance of the contract, or our legitimate interest, as long as this data is necessary for the purposes for which it was collected.
  • Right to withdrawal of consent: if the processing of personal data is based on prior consent, you have the right to withdraw this consent. This personal data will then only be processed if we have another legal ground for it.
  • Automated decisions and profiling: we confirm that the processing of personal data does not include profiling, and you are not subjected to fully automated decisions.

You can exercise these rights by contacting our company.

We make every effort to handle your personal data carefully and legitimately in accordance with applicable regulations. If you nevertheless believe that your rights would be violated and you would not find a hearing for your concerns within our company, you are free to file a complaint with the Data Protection Authority, Drukpersstraat 35, 1000 Brussels, T: +32 (0)2 274 48 00, E: contact(at)apd-gba.be

Security Munchenhof takes the protection of your data seriously and takes appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. The Munchenhof website uses a reliable SSL certificate to ensure that your personal data does not fall into the wrong hands. In no case can Munchenhof be held liable for any direct or indirect damage resulting from incorrect or unlawful use by a third party of the personal data.

If you have the impression that your data is not properly secured or if there are indications of abuse, or if you would like more information about the security of personal data collected by Munchenhof, please contact Munchenhof.

Munchenhof can be reached as follows: Business address: Markt 43, 8920 Langemark Phone: 057/48 83 13 Email: info@munchenhof.be